INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are the sneakers authentic?

All sneakers sold on Viresta are carefully sourced and quality checked before shipping. Each pair goes through inspection to ensure it matches the product images and description shown on our website.

How long does delivery take?

Orders are usually processed within 1-2days. Delivery across India typically takes 7–10 business days depending on your location.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track your order status anytime.

Can I return or exchange my sneakers?

Yes. We offer a 7-day return or exchange policy for unused items in their original packaging. If you receive a defective or incorrect product, contact our support team within 48 hours.

How do I choose the right shoe size?

Each product page includes a size selection option. We recommend choosing your usual sneaker size. If you are unsure, refer to our size guide on the product page.

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